Before Purchase
Technical FAQ
  • We provide remote diagnostic support, quick-response service teams across India, and guaranteed spare parts availability. HEXA isn’t just a supplier — we’re your long-term manufacturing partner.

  • Absolutely. We specialize in custom automation, dual pallet systems, and 5-axis or robotic configurations tailored for your production flow — whether you’re cutting sheets, tubes, or H-beams.

  • Yes. Every HEXA machine comes with on-site installation, operator training, and performance testing. Our technicians ensure you start cutting production-grade parts from day one.

  • Minimal. Our systems use industrial-grade optics, stable controllers, and sealed beam paths that require little upkeep. Routine cleaning and scheduled servicing are all that’s needed to keep it running at peak performance.

  • We offer laser sources from 1 kW to 30 kW (and up to 100 kW in custom builds). The right power depends on your material, production speed, and thickness requirements — our team helps you choose the most cost-effective configuration.

  • Depending on the power rating, our machines can handle anything from 0.5 mm sheet metal to 60 mm mild steel and 110 mm stainless steel with full edge precision.

  • Our fiber lasers can cut mild steel, stainless steel, aluminium, brass, copper, and galvanised sheets — with clean, burr-free edges and consistent accuracy across all thicknesses.

  • HEXA machines are built for results — faster cutting speeds, minimal maintenance, and long-term reliability. Every system is designed in India with globally sourced components, ensuring world-class precision and service support without import dependency.

  • You get priority technical support via call, video, or on-site visit. Most issues are resolved remotely within hours. We maintain ready spare parts and service engineers across India to minimize downtime.

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